If you order our homeschooling curricula and decide it is not for you, we would happily refund your money under the conditions below if it is returned in like-new condition within 30 days or receipt!
Note: this does not apply to your order for digital products; they are not refundable.
This is the procedure for returning a tangible item or items:
- Contact us at [email protected] as soon as possible after receiving your order and deciding you want to return it.
- We will email you a “Returns Questionnaire” to complete and return with your carefully-packed order.
- We must receive your tangible product in like-new condition within thirty (30) days of you receiving it, accompanied by the completed Return Questionnaire.
If your return is received in our office within thirty days of you receiving your order, and it arrives in re-sellable condition along with your completed Returns Questionnaire, we would be happy to process your return and your full refund.
If your order returns after that thirty days, or is not returned in re-sellable condition, we reserve the right to deduct an appropriate amount from the total refund or not send you a refund.
We reserve the right to reject any order you place with us and/or to limit quantities on any order without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you gave us when you placed the order.
Order Limitations/Limited Quantities
Train up a Child Publishing may, at its own discretion, limit or cancel quantities purchased per person, per household, or per order. Train up a Child Publishing also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same Train up a Child Publishing website account, the same credit card, and orders that use the same billing and/or shipping address.
If we change an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. Train up a Child Publishing reserves the right to limit or prohibit sales to dealers.